Last Updated: 05.02.2023
1. Information We Collect
We may collect personal information and non-personal information from you when you use the Software. The types of information we may collect include:
A. Personal Information:
B. Non-Personal Information:
Device information, such as device type, operating system, and device identifier
Usage information, such as how often you use the Software and the features you use
Location information, if you choose to enable location services
Log data, such as IP address, browser type, and access times
2. How We Use Your Information
We may use your information for various purposes, including:
To provide, maintain, and improve the Software
To personalize your experience with the Software
To communicate with you, including sending you service-related messages and promotional materials
To monitor and analyze trends, usage, and activities in connection with the Software
To detect, prevent, or investigate security breaches or fraud
To comply with legal obligations and protect our rights and interests
To perform any other purpose for which the information was collected
3. How We Share Your Information
We may share your information with third parties in the following situations:
With service providers who perform services on our behalf, such as data storage and processing, analytics, and customer support
In response to legal process or a request for information, if we believe disclosure is in accordance with or required by any applicable law, regulation, or legal process
In connection with, or during negotiations of, any merger, acquisition, sale of assets, or financing, where your information may be transferred to a successor or affiliate
With your consent or at your direction
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
4. Cookies and Tracking Technologies
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
6. Children's Privacy
7. Your Rights and Choices
9. International Users
If you are located outside of the United States, please note that the information you provide to us will be transferred to and processed in the United States. By using the Software, you consent to the collection, transfer, processing, and storage of your information in the United States and other countries, where the privacy laws may not be as comprehensive as those in your country of residence.
10. Third-Party Links
The Software may contain links to third-party websites or services that are not owned or controlled by BotSquare. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services that you access through the Software.
11. Contact Us
ArcLight Software LLC
15526 Balsam CT
Chino Hills, CA 91709
12. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and whether we can achieve those purposes through other means, as well as any applicable legal requirements.
13. California Privacy Rights
14. European Union and United Kingdom Privacy Rights
15. Changes to Your Information
16. Do Not Track Signals
We do not currently respond to "Do Not Track" (DNT) signals sent by web browsers. A uniform standard for how to interpret DNT signals has not been established. We will continue to monitor developments around DNT browser technology and the implementation of a standard.
17. Data Breach Notification
In the event of a data breach involving your personal information, we will take appropriate steps to notify you as required by applicable law. This may include providing notice by email or by posting a notice within the Software.
18. Consent to Receive Electronic Communications
By using the Software, you consent to receive electronic communications from us, including via email or through in-app notifications. You agree that any such communications, including notices, agreements, disclosures, or other information, satisfy any legal requirement that such communications be in writing.
19. Governing Law
21. Cross-Border Data Transfers
22. Third-Party Analytics and Advertising
23. Opting Out of Targeted Advertising
You may be able to opt out of receiving targeted advertising from some third-party advertising partners by visiting the websites of industry groups such as the Network Advertising Initiative and the Digital Advertising Alliance. Please note that opting out of targeted advertising does not mean you will no longer see ads, but the ads you see may be less relevant to your interests.
24. Social Media Features and Widgets
By using the Software and engaging with such social media features and widgets, you agree to the collection and use of your information by these third parties in accordance with their respective privacy policies.
We appreciate your trust in us and are committed to protecting your privacy. If you have any questions, concerns, or suggestions about our privacy practices, please do not hesitate to contact us.